1. Introduction

Mac Electronics ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

Full name
Phone number
Email address (if provided)
Account credentials (encrypted)

2.2 Transaction Information

Purchase history and order details
Wallet balance and transaction records
Payment information (processed securely through Auto Topups)
Beneficiary phone numbers for data bundle transfers

2.3 Technical Information

IP address and device information
Browser type and version
Usage patterns and preferences
Log data and error reports

3. How We Use Your Information

We use your information to:

Process and fulfill your data bundle orders
Manage your account and wallet balance
Send you notifications about order status and account activity
Provide customer support and respond to inquiries
Prevent fraud and enhance security
Improve our services and user experience
Comply with legal obligations

4. Information Sharing and Disclosure

4.1 Service Providers

We share information with third-party service providers:

Network Providers - To deliver data bundles (AirtelTigo, MTN, Telecel)
Payment Processors - Auto Topups for secure payment processing
SMS Providers - To send service notifications

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement security measures to protect your information:

Encrypted password storage using bcrypt
Secure HTTPS connections
Database access controls and authentication
Regular security audits and monitoring
Session management with HTTP-only cookies

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Transaction records are kept for accounting and legal compliance purposes.

7. Your Rights

You have the right to:

Access your personal information
Update or correct inaccurate data
Request deletion of your account and data
Opt-out of promotional communications
Export your transaction history

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember preferences, and analyze service usage. Essential cookies are required for the service to function.

9. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.

11. International Data Transfers

Your information may be transferred to and processed in countries outside of Ghana. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our platform and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through your account dashboard or our customer support channels.

14. Consent

By using our services, you consent to the collection and use of your information as described in this Privacy Policy.